Hardtopis Sales Policy
At Hardtopis, we are committed to providing high-quality, space-saving household products designed for small living spaces. To ensure an exceptional shopping experience, we have outlined our sales policy below.
1. Product Guarantee
All products sold by Hardtopis are carefully selected for their quality and durability. We guarantee that each product will meet your expectations for functionality and design. In the rare event that a product does not meet these standards, please refer to our returns and warranty section for further details.
2. Pricing and Promotions
Our pricing is transparent, with no hidden fees. From time to time, Hardtopis may offer special promotions and discounts on selected products. These offers will be clearly displayed on the website, and customers must use any provided discount codes at checkout. Promotions are valid for a limited time and cannot be combined with other offers unless stated otherwise.
3. Shipping and Delivery
We offer fast and reliable shipping within the United States. Orders are processed within 1-3 business days, with delivery typically occurring within 3-7 business days, depending on location. Expedited shipping options are available at an additional cost. Once your order is shipped, you will receive tracking information to monitor your delivery.
4. Returns and Exchanges
Customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return or exchange it within 30 days of delivery. Products must be unused, in their original packaging, and accompanied by a receipt. We offer full refunds, minus shipping costs, and exchanges for defective or damaged items at no extra cost.
5. Warranty
Many of our products come with a manufacturer’s warranty, ensuring your appliance is covered for defects or malfunctions. Please refer to the product description for warranty details. If a warranty claim is required, contact our customer service team, and we will assist you in resolving the issue as quickly as possible.
6. Customer Support
Our customer support team is available to assist with any questions or concerns about your purchase. Feel free to reach out via our. Contact Us page or by phone: 775-306-3557 or emailing hardtopis@gmail.com. We aim to respond within 24 hours on business days.
By shopping with Hardtopis, you agree to the terms of this sales policy. We are dedicated to offering a seamless shopping experience and high-quality products that fit perfectly into your small space.